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News & Announcement

Consumer Rights & Product Liability

Over a period of 15 years India has developed a well placed law for the protection of Consumers and their interest. Several laws have been enacted for the protection of Consumers from unfair, monopolistic as well as restrictive trade practices employed by the manufacturers or service providers. Consumer Protection Act, Monopolistic & Restrictive Trade Practices Acts were enacted in this direction. Various Consumer Courts have been established all across India with the District Level Forum at the bottom of the hierarchy, State Level Commissions at the middle level to hear the Appeals arising out of the orders of District Forums. At the top of the hierarchy lies the National Consumer Disputes Redressal Commission, which hears appeals and revision petition arising out of State Commissions. All consumer courts are also empowered to hear consumer disputes depending on the claimed amount.

Recently the Government of India has repealed the Monopolistic & Restrictive Trade Practices (MRTP) as well as abolished the Commission established under the MRTP Act and has in its place enacted the Competition Act.

Infini Juridique advises and provides services in all fields for the protection of rights of the consumers and product liabilities to consumers, as well as to the manufacturers and suppliers of products and services. The Firm has handled a number of cases in various National/State/District Consumer Redressal Forums. The Firm handles all passenger related claims for Air Canada throughout India. The firm is also handling all consumer related disputes for Haier Telecom all across India. The firm is also handling all consumer matters related to Electricity for and on behalf of Reliance Power/BSES.